What Our Customers Say

We take huge pride in our reputation for good service and reliability. Over the years we have built an excellent reputation with our customers and value their recommendations. Feedback, comments, and suggestions from our customers are always welcome.

“The fitter did a lovely job, love the vinyl, will be back to have another room done.”

– Mrs Donovan, Gravesend (July 2018)

“Very pleased with the carpet, fitting and service from everyone in the shop. Will definitely use Carpet Time again.”

– Mrs Payne, Gravesend (June 2018)

“We are very happy with the carpet and the excellent service. Your staff were very patient while choosing the carpet and the fitter was lovely. A very big thank you.”

– Mrs Webb, Gravesend (May 2018)

“Very happy with the bathroom vinyl, the fitters done a lovely job, will be back when we need carpets.”

– Mrs O’Reily, Gravesend (April 2018)

“We just wanted to say how pleased we are with our carpets and rug. The trim also worked great, thank you for such good service from yourself and your fitters. We would have no hesitation in using or recommending you in the future. Thank you all.”

– Mrs Hogan, Bearsted (April 2018)

“I bought my carpet and vinyl from you and had it laid today. I just had to say a very big thank you to you all for your help, and fast, friendly service from beginning to end. The fitter has done a fantastic job, it looks fabulous and I’m well pleased with my choice of flooring and colour. I will defintely be using you again when the time arises, and certainly will be recommending you to family and friends. Thank you.”

– Mrs Tucker, Cliffe (April 2018)

“The laminate floor we had fitted, the fitter has done an excellent job! Thoroughly pleased!”

– Mr Tuplan, Rochester (March 2017)

“I just want to say what a brilliant job your fitter has done.”

– Ian, Gillingham (August 2016)

“We are delighted with the service – what a lovely man the fitter was! Very kind and helpful. Thank you to everyone.”

– Mrs Wilson, Gravesend (August 2016)

“We are very pleased with our hall, stairs and landing carpet, with your fitter and your advice. We will definitely be recommending you.”

– Mr Forrow, Gravesend (March 2015)

“My vinyl flooring looks fantastic. You should see it, it looks like it’s straight out of a magazine! He’s done a wonderful job. Thank you.”

– Mrs Lloyd, Gravesend (February 2015)

“We are so pleased with the carpet you laid in our lounge and dining room, your fitter did such a good job, we are absolutely over the moon. Thank you very much.”

– Mr D’Orville, Longfield (January 2015)

“Your shop is head and shoulders above everyone else. You have a wonderful selection of carpets and vinyls, everything is laid out and on display so that it’s easy to look at and very tidy. I’ve been very impressed on each visit to Carpet Time.”

– Mrs O’Grady, Gravesend (October 2014)

“I’m very pleased with my carpet, the fitter was very nice and did a really good job, thank you very much.”

– Mr Morris, Gravesend (October 2014)

“The fitter has done a brilliant job, the new carpets look lovely. It was a good choice of carpet, thank you very much.”

– Mrs Hunter, Gravesend (January 2014)

“I was impressed how helpful you were and I’m very pleased with the service I have received, everything has gone very well.”

– Mrs Bennett, Bearsted (January 2014)

“I’m really pleased with my carpet, the fitter has done a lovely job. I will definitely be using you again. Thank you.”

– Mrs Shelton, Chalk (November 2013)

“Thank you very much, the fitter did a lovely job, we are really pleased.”

– Mrs Washer, Istead Rise (August 2013)

“We went ahead with Carpet Time because we were very impressed with the estimator, the other people that came round didn’t make us feel very comfortable and left us skeptical about the quotation and the work that would be carried out. We liked the manner of your estimator, everything was very clear, he wasn’t at all pushy or vague and the price was good.

We were delighted with the job the fitter did, the carpets and vinyl looked really good and the attention to detail and workmanship was very impressive. One of the neighbours was also very impressed and will be using Carpet Time in future.

Thank you – see you again.”

– Mr & Mrs Woodland, Gravesend (August 2013)

“The stair carpet looks stunning! Thank you very much, I’m really pleased with it. I love the colour and you were right about the quality. I wish it was in the lounge too! Thank you very much, I will be intouch again when I start the next room.”

– Mrs Dunham, Meopham (May 2013)

“Thank you for all your help, you were so quick to get back to me. The fitter was lovely, and you were all so friendly and helpful, I will definitely be recommending you.”

– Mrs Beales, Gravesend (April 2013)

“Just want to say how pleased we are with the carpets, my mother is very happy. Your fitter was excellent, he just got on with the work and worked very hard.”

– Mrs Hyne, Gravesend (August 2012)

“We are very happy with our stair carpet, the fitter was very good and has made a wonderful job of it, thank you.”

– Mrs Moore, Gravesend (April 2012)

“We love the carpet! Your fitter was so professional he did a brilliant job! Thank you!”

– Mrs Bowie, Gravesend (August 2011)

“Thank you very much for the Oscar Night red carpet that we most gratefully received from yourselves. We really appreciate your kindness. With best regards, and sincere thanks for your thoughtfulness.”

– Holly Trinity Primary School, Gravesend (July 2011)

“Your fitter has made a great job of the Kitchen and Bathroom vinyl, I’m very happy with it. Thank you.”

– Mr Harman, Northfleet (June 2011)

“I am so pleased with the carpets! They look really good, everyone loves them! Your fitter was a really nice person and very professional and did a brilliant job of the stairs and landing and the three bedrooms! I will definitely have you back to do the other bedroom. I want to thank your whole team for all their help, I really appreciate it.”

– Mrs Clare, Northfleet (June 2011)

“We’ve been other places but preferred to buy the carpet from you, we liked your shop and your friendly approach, and your price was the best.”

– Mr Imms, Gravesend (April 2011)

“The work you did at the school went very well and very smoothly, did a really good job, I will use you to carpet my own house now.”

– Caretaker St Josephs’s School, Gravesend (April 2011)

“Just wanted to say how happy I am with the laminate flooring fitted, the carpenter did an excellent job, it looks really good!”

– Mr Asser, Gravesend (February 2011)

“The laminate flooring was ideal for our purpose. This is the second time we have used Carpet Time and the service is still as high as when we purchased sometime ago and a testament of why we have revisited and purchased at Carpet Time compared to the competition.”

– Mrs Tom, Greenhithe (September 2010)

“I am pleased with the service and fitting of my carpets purchased from Carpet Time.”

– Mr Gillett, Gravesend (June 2010)

“I am very pleased with the quality of the carpet and the fitting is perfect. I am grateful for your service. I’ll be happy to recommend a friend or work colleague to buy carpets from you.”

– Mrs Kam, Gravesend (March 2010)